Privacy Policy

Effective Date: July 27, 2026

Introduction

This Privacy Policy explains how Mixisex collects, uses, stores, protects, and manages personal information when you visit our website, create an account, place an order, purchase products, or communicate with our customer support team. It also describes the privacy rights that may be available to you and how you can submit requests relating to your personal information.

By accessing or using our website and services, you acknowledge the data practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us, as well as certain information that is generated automatically when you use or browse our website.

Depending on your interaction with Mixisex, this information may include your name, email address, phone number, billing information, shipping details, order history, and records of your communications with our customer service team.

We may also collect technical and usage-related information, such as your IP address, browser type, device information, browsing behavior, session data, and cookie information.

Payments are processed through Shopify and authorized third-party payment providers. Mixisex does not directly store complete payment card information.

How We Use Your Information

We use personal information for legitimate business and service-related purposes, including:

• Confirming, processing, preparing, and shipping customer orders

• Providing shipment tracking and responding to questions about orders

• Handling returns, refunds, after-sales support, and customer disputes

• Protecting our website, detecting suspicious activity, and helping prevent fraud

• Applying and enforcing our Terms of Service and other applicable policies

• Analyzing website performance and improving our products, services, and customer experience

• Sending promotional communications, service notices, or other updates when the necessary consent has been provided

Sharing of Personal Information

Mixisex does not sell, rent, or trade personal information for profit.

We may share information when reasonably necessary with third-party service providers that help us operate our business. These providers may include e-commerce platforms, payment processors, shipping and delivery companies, technology service providers, customer support providers, analytics services, and professional or legal advisers.

Personal information may also be disclosed to government authorities, courts, regulators, or other appropriate parties when required by law or when necessary to comply with applicable legal obligations.

International Data Processing

Some of the service providers we work with may operate in countries or regions outside your place of residence. As a result, your personal information may be transferred to, stored in, or processed in another jurisdiction.

Where required by applicable law, we use appropriate contractual, organizational, and technical measures to help protect personal information transferred internationally.

Data Retention and Security

We retain personal information only for as long as reasonably necessary to process transactions, provide customer service, maintain website and platform security, resolve complaints or disputes, and comply with tax, accounting, regulatory, or other legal requirements.

When personal information is no longer required, it may be securely deleted, anonymized, or stored in a suitably protected archive where appropriate.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to support essential website functions, remember user preferences, understand how visitors interact with the site, and measure the performance of marketing activities.

Certain cookies are required for important functions such as maintaining your shopping cart and completing the checkout process.

You may manage or disable non-essential cookies through your browser settings. However, blocking cookies that are necessary for website operation may affect certain features or prevent you from successfully completing an order.

Your Privacy Rights and Choices

You may opt out of marketing communications at any time by using the unsubscribe link or option included in promotional emails or messages.

Depending on the privacy laws that apply to you, you may also have the right to request access to your personal information, ask for corrections, request deletion, restrict certain processing activities, or obtain a copy of the personal information we hold about you.

To protect your information, we may request reasonable verification details before processing a privacy-related request.

Children’s Privacy and Policy Updates

Our website and services are intended for individuals who have reached the legal age required to use such services in their place of residence.

We do not knowingly request or collect personal information from children or other individuals who are not legally permitted to use our services.

Mixisex may update this Privacy Policy periodically to reflect changes in our services, business operations, or legal requirements. Any revised version will take effect once it is published on this page unless otherwise stated.

Contact Us

If you have questions about this Privacy Policy or would like to submit a request regarding your personal information, please contact us at support@mixisex.com.

To help our team identify and process your request more efficiently, please use “Privacy Request” as the subject line of your email.